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The Business Development Manager is a high energy, relationship building individual who enjoys working with clients. They have a proven track record of successfully building relationships, developing new relationships, developing new business and increasing revenues. 


They will grow the maintenance division of Landmark Landscape Group by providing legendary service as the main point of contact for our clients.  This will be accomplished by the retention of existing clients and the addition of new clients.  


  • Building relationships, qualifying customers, developing new business from cold calls and referrals and selling value of the many landscape services we provide.

  • Adept at qualifying sales leads and managing customer relationships throughout a proven sales process. 

  • Build and maintain rapport and positive working relations with field, office and management personnel to resolve problems, recognize opportunities and maximize profits. 

  • Meet with all new clients to establish maintenance contracts.  

  • In a timely fashion, prepare complete, clear and concise reports, proposals, agreements and other required company paperwork: maintain written information relative to delays, changes, special conditions and schedules, etc.  

  • Create compelling sales presentations in person and via email.  

  • Set expectations, make notes and provide suggestions for client properties.  

  • Ensure all jobs are kept on schedule and on budget.  

  • Partner with the Operations Manager to provide proactive communication to clients.  

  • Ensure all billing and client account information is accurate and up to date.  

  • Perform regular, documented site visits to ensure production standards are being met.  

  • Upsell existing clients to pursue full service, monthly contracts & enhancement offerings.  

  • Investigate service and landscape issues, provide proper solutions in a timely manner.  

  • Research vendor product offerings, pricing and stay up to date on industry trends.  

  • Develop relationships with subcontractors to quote and produce work for our clients.  

  • Maintain and renew all service contracts with the assistance of the team.  


  • New sales. 

  • Upsells and enhancements. 

  • Client retention rate and timely renewal dates.  

  • Billing and client information accuracy.  

  • Proactive client communication regarding services.  

  • Client satisfaction rates.

  • Lead conversion rates. 

  • Must be able to work independently, effectively communicate our services and adequately answer customer questions and concerns to overcome their objections. 

Direct Reports & Relationships  

  • The Business Development Manager will report directly to the Director of Operations.    

  • They will work closely with the Operations Manager, Business Development Managers, Sales Team, and Maintenance Crew Leaders to properly coordinate all services, staff, equipment, materials and subcontractors.

  • They will also work with the Office Manager on daily billing, job costing, KPI reports, company procedure checklist, client communication and customer workflows.                

Experience, Skills & Education   

  • Associates degree or equivalent combination of skills and education.

  • Driver’s license & own vehicle to use for work.

  • Experience selling maintenance contracts, service agreements, or any other intangible services in commercial and residential environments. 

  • Clean driving and criminal record.  

  • Expert level computer skills.

    • Office suite

    • CRM programs

    • QuickBooks is a plus

  • Strong math skills – experience gathering take-offs and estimating work.  

  • Experience leading, organizing and managing multiple people is a must. 

  • Experience in sales and customer service is a must.

  • Bilingual in English and Spanish is a PLUS.

  • Excellent written and verbal communication skills.

  • Ability to maintain a professional, positive and charismatic demeanor at all times.

Compensation & Benefits

  • Relaxed company culture (we work hard, but like to have fun!)

  • Commission based pay structure. 

  • Incentive structure allowing for a large increase in earning.

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